Planning

What AI Solution Type Fits This Use Case?

Decide whether your use case is better served by automation, a chatbot, RAG, a copilot, or a more capable agent.

Why This Result

  • You prioritized helping staff move faster rather than replacing the workflow entirely.
  • The workflow depends on internal context, which favors copilots over generic chat surfaces.
  • Human approval is still part of the operating model, so fully autonomous patterns are less suitable.

Recommended Direction

Internal Copilot

The system should help trained users work faster by combining company context, preferences, and guarded actions.

Why it fits: Copilots are strong when a human is already in the loop and wants faster drafts, better search, or help with internal tools.

Watch out for: Internal copilots drift when memory is sloppy or tool permissions are broader than the human actually needs.

Best next step: Focus on one team, one workflow, and one approval model before trying to support the entire company.

Runner-Up

Human-in-the-Loop Agent

The agent can prepare recommendations or draft actions, but meaningful decisions still need review or approval.

See Recommended Next Steps